Privacy Policy

Last updated: 16 December 2024

1. Introduction

EvolvedMe Training and Consulting ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, share, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

We are EvolvedMe Training and Consulting, a training and development company registered in the United Kingdom. We specialise in delivering people-focused training programmes, including public speaking, confidence building, leadership development, and Equity, Diversity, and Inclusion (EDI) training through workshops, comprehensive programmes, and one-to-one coaching sessions.

3. Information We Collect

We collect the following types of personal information:

3.1 Information You Provide to Us

  • Name and contact details

  • Job title and company information

  • Training preferences and requirements

  • Feedback and evaluation responses

  • Payment and billing information

  • Special requirements or accommodations needed for training sessions

  • Professional development goals and objectives

  • Dietary requirements for in-person sessions

  • Emergency contact information for full-day workshops

  • Qualification and certification details where relevant

3.2 Information We Automatically Collect

  • Technical data (IP address, browser type, device information)

  • Website usage data

  • Cookies and similar technologies (see our Cookie Policy)

  • Session recording data for virtual training sessions (with prior consent)

4. How We Use Your Information

We process your personal information for the following purposes:

4.1 Contractual Necessity

  • Delivering training programmes and coaching sessions

  • Processing payments and managing bookings

  • Communicating about scheduled sessions and programmes

  • Providing training materials and resources

  • Managing workshop attendance and participation

4.2 Legitimate Interests

  • Improving our services and developing new programmes

  • Conducting internal analysis and research

  • Marketing our services to existing clients

  • Managing our relationship with you

  • Quality assurance and training effectiveness evaluation

4.3 Legal Obligations

  • Complying with tax and accounting requirements

  • Meeting our obligations under employment law

  • Responding to legal requests from authorities

  • Maintaining training and certification records where required

4.4 Consent-Based Processing

  • Sending marketing communications to new prospects

  • Using testimonials or feedback for promotional purposes

  • Collecting special category data for EDI purposes

  • Recording virtual training sessions

  • Using participant photos or videos for promotional materials

5. Data Sharing and Transfers

We may share your personal information with:

  • Training facilitators and coaches who deliver our programmes

  • Third-party service providers (e.g., payment processors, IT services)

  • Professional advisers (e.g., lawyers, accountants, auditors)

  • Regulatory authorities when required by law

  • Virtual platform providers for online training delivery

We ensure appropriate safeguards are in place when transferring data outside the UK.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • Encryption of data in transit and at rest

  • Regular security assessments and updates

  • Staff training on data protection

  • Access controls and authentication procedures

  • Secure storage of physical documents

  • Regular backup procedures

  • Incident response planning

7. Data Retention

We retain your personal information for as long as necessary to:

  • Deliver our services to you

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Generally, we keep training records for 6 years after your last interaction with us. Specific retention periods include:

  • Marketing communications preferences: 2 years

  • Training attendance records: 6 years

  • Financial records: 7 years

  • EDI data: As long as necessary for reporting purposes, anonymised where possible

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information

  • Rectify inaccurate information

  • Erase your information (in certain circumstances)

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw consent

To exercise these rights, please contact us using the details below. We will respond to all legitimate requests within one calendar month.

9. Cookie Policy

Our website uses cookies and similar technologies. For detailed information about how we use cookies, please see our separate Cookie Policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, notifying you by email.

11. Contact Information

For any questions about this privacy policy or our data practices, please contact us at:

EvolvedMe Training and Consulting 

Website: www.evolvedme.co.uk 

Email: hello@evolvedme.co.uk 

12. Complaints

If you have concerns about how we handle your personal information, you can contact the Information Commissioner's Office (ICO):

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Website: www.ico.org.uk

13. Governing Law

This privacy policy is governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.